Green Touch Beauty, Inc provides with free return shipping if we have sent you the wrong item or your product arrived damaged. Please note that we charge $18.50 restocking fee on opened/used wrongly sent item.
You have to pay for return shipping if you want to return your product or the package is returned because it has not been picked up at the post office.
We do not offer exchanges. If you want to exchange for another item please place a new order.
We have 30-Day Satisfaction Guarantee - We are committed to providing products and services that will exceed your expectations. If you are not completely satisfied, you can receive a refund of the cost. Please note that we charge $18.50 restocking fee on opened/used or 100% restocking fee for a materially different item. We are not responsible for lost merchandise in transit back to us. We recommend insurance.
1. Repackage your item(s) in a shipping box.
2. Include with your exchange, a copy of your receipt to ensure proper credit.
3. Item(s) must be returned back to us within 30 business days.
4. Send your item to:
GREEN TOUCH BEAUTY, INC.
17150 Newhope St #1103
Fountain Valley, CA 92708
5. Send us the tracking number at email@example.com
6. Return will be processed within 1-2 business days.